Frequently Asked Questions
Everyone has different questions here are a few frequently asked questions that we can help you answer! If you cant find what your looking for please Contact us and we would be happy to answer any questions you have!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school fun fairs, grand openings, family reunions, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Please check our refund policies page for details.
That depends on how many rentals we have that day. Generally we arrive 1- hour before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 3/4 hours in advance. If this is the case, we will call a day or two before to confirm that someone will be at the event location.
Yes. A blower keeps air in the inflatable the entire time. Once unplugged they deflate. That´s why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
Ontario Inflatables and event rentals accepts Visa and Master cards or cheques (cheque payments to be approved by staff).
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor, travel fees can be quite high. Please call our office for a current quote.
We are certified by the TSSA (Technical Standards and Safety Authority) to properly administer and operate amusement devices. We guarantee the safety of our inflatable party rentals with:
- Professional grade high quality North American made equipment
- Ongoing inspection, cleaning and maintenance of our equipment
- Our uniformed staff are highly trained on proper installation and operation of all equipment and on appropriate and proper methods for interacting with and supervising children